Our customer contacted us requesting a “911” custom box order. This normally wouldn’t be a big deal for most companies, except for one small detail: It was 10:30pm and they needed it the same week. We didn’t make any promises at the time, because even for us, this type of request would take longer to provide, but that didn’t stop us from doing our best to help. The next day we were able to get everything set-up and within 72 hours our customer had exactly what he needed. We surprised ourselves! While United holds a high expectation for customer service, our team was especially excited about the turn around time on this order. We are thankful for the relationships we’ve built with our partnering manufacturers to make United a priority.